Network Requirements for Myzone

For the best Myzone experience, it's important to consider not just internet speed but also other aspects of your network setup:

• Internet Speed: We recommend a minimum speed of 5 Mbps, with at least 1-2 Mbps for basic functionality. Check your speed at fast.com.

• Latency and Stability: A low latency connection helps reduce delays, and having a stable connection is key to preventing interruptions.

• Connection Type: If possible, use a wired Ethernet connection for optimal stability. If using Wi-Fi, ensure strong signal strength where Myzone is being used.

• Firewall Settings: Make sure any firewalls or network settings allow communication with myzonemoves.com moves.myzone.org api.myzone.org. Avoid using VPNs or Proxies, as they can interfere with the connection.

• Local firewalls must allow ports 80 and 443 for outbound internet traffic.

  Additional content including videos and software files are provided via Amazon AWS servers with host names 
  myzone-software.s3.eu-west-1.amazonaws.com
myzone-videos.s3.ap-southeast-1.amazonaws.com
  
  
• Myzone go requires  communication with live.myzone.org  port 433 to allow heart rate tiles to join the screen using the QR code.
  
  
• Bandwidth: If multiple devices share the network, speeds of 10 Mbps or higher may be needed for the best experience.

• Router Settings: Configure your router with Quality of Service (QoS) to prioritize Myzone traffic and consider using the 5 GHz Wi-Fi band if experiencing interference.

If you experience issues, feel free to reach out to our support team. We're here to help!