Assigning Admin Portal Permissions to Your Club Staff

As the owner or general manager of your club, it's important to grant your key staff members access to the Admin Portal for Myzone. This allows them to efficiently manage tasks such as editing Max Heart Rates, placing belt orders, and creating classes. Follow these steps to ensure your staff members have the necessary permissions for their roles:

Please note that only a staff member with owner's access can grant Admin Portal permissions to others.

Step 1: Determine the appropriate access level for each staff member. There are three levels to choose from: Owner, Coach, and Employee.

  • Owner Access: Suitable for owners, general managers, and fitness directors. It provides full access to the menu, including ordering, running member reports, and more.

Owner menu

  • Coach Access: Ideal for trainers, group exercise instructors, and coaches. It allows access to specific menu items such as MZ-Chat, Classes, Coach Settings, Support, and Marketing Portal

Trainer menu

  • Employee Access: Designed for front desk staff. It provides access to Support, Myzone Education and the Marketing Portal.

Staff menu

Step 2:Log into your Myzone account using a web browser ( not the app; Chrome is best) and click the menu icon in the upper left corner. Then click on "Myzone Users." 

 

Step 3: Search for the profile of the staff member you want to assign permissions to and select the keys icon on the far right side of their profile.

keys

Step 4: In the permissions section, click on the box that corresponds to the desired permission level for that staff member. The box will turn green to confirm the selection. Don't forget to click the green checkmark to save the changes.

owner box-1

How Do I Remove Employee Permission?

Removing permissions is as easy as granting them. If a staff member has left your facility or no longer requires access, follow steps 1-3 above. To remove permissions, simply select the box you want to revoke, and it will change back to white. Remember to click the green checkmark to save the changes.

save changes