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      1. Operator Myzone Knowledge Base
      2. Hardware

      Network Requirements for Myzone

      For optimal performance, we recommend having an internet speed of at least 5 Mbps.

      For the best Myzone experience, it's important to consider not just internet speed but also other aspects of your network setup:

      • Internet Speed: We recommend a minimum speed of 5 Mbps, with at least 1-2 Mbps for basic functionality. Check your speed at fast.com.

      • Latency and Stability: A low latency connection helps reduce delays, and having a stable connection is key to preventing interruptions.

      • Connection Type: If possible, use a wired Ethernet connection for optimal stability. If using Wi-Fi, ensure strong signal strength where Myzone is being used.

      • Firewall Settings: Make sure any firewalls or network settings allow communication with myzonemoves.com moves.myzone.org. Avoid using VPNs or Proxies, as they can interfere with the connection.

        Additional content including videos and software files are provided via Amazon AWS servers with host names 
        myzone-software.s3.eu-west-1.amazonaws.com
        myzone-videos.s3.ap-southeast-1.amazonaws.com

        Bandwidth: If multiple devices share the network, speeds of 10 Mbps or higher may be needed for the best experience.

      • Router Settings: Configure your router with Quality of Service (QoS) to prioritize Myzone traffic and consider using the 5 GHz Wi-Fi band if experiencing interference.

      If you experience issues, feel free to reach out to our support team. We're here to help!