Team Challenge FAQs

Read on to learn ohow to add someone to a challenge, how MEPs are calculated, and how challenges are accepted.

How can I add someone to the challenge?

Access your challenge from the Admin Portal and then open your leaderboard ChallengeLeaderboard . Find the team you would like to edit and click the pencil icon. Your list of member emails will populate. This is where you can add the email of the new member. Always click the green checkmark checkmark to save the team edit, followed by the green plus sign GreenCheck  to add the new member to the team. 

AddtoTeams_1

How do I know what email to add to my team?

The emails you add to your team must match the email address used with your member's Myzone account. If you enter an email that does match a Myzone account, it will not be added to the team. 

TIP: to confirm you are adding the correct email into your team challenge, we recommend downloading your Myzone Users list from your Admin Portal! Here's a quick video that will show you how to do so. 

 

Keep in mind...

After you add the member's email into the team, if the email remains in the validate email box, it was not added successfully. This typically means that email entered does not match an account within Myzone or it was typed incorrectly. 

AddtoTeams_2

Can I accept the challenge invite on behalf of my members? 

No. Unlike the other challenge templates, you are unable to accept on behalf of your members. Once the challenge is sent out, your members will get a challenge notification (email or push notification to their app) which will require them to answer "accept" or "decline" the challenge invite. This can also by actioned by logging into myzonemoves.com. 

How are MEPs calculated as a team? 

Team challenges are organized by pulling the team's average MEP score from members who have been invited to the challenge.

Average MEPs are based on everyone on the team even if someone has earned 0 MEPs. This means that anyone that has 0 MEPs on the team will pull down the average team score.